Publications – MIT Omnichannel Supply Chain Lab

Highlights

An interview with Dr. Eva Ponce by Mecalux. January 2, 2025.

Ponce, E. & Allegue, A. (2025). Omnichannel survey results, infographic (Omnichannel fulfillment—The promise and hope of AI and technology), and article (How AI-enabled personalization is reshaping omnichannel supply chains). CSCMP’s Supply Chain Xchange.

García, M. R. & Agmoni, E. (2024). The Warehouse of the Future: Toward Highly Automated, Interconnected, Sustainable Warehouses. MIT Center for Transportation & Logistics.

Rodríguez-García, M., Betts, K., & Ponce, E. (2025). Identifying The Key Vulnerabilities In The Warehouses Of The Future. Downloads: Full Report and Executive Summary.

Full Publications Library

2025

Rodríguez-García, & Ponce-Cueto, E. (2025). Supply chains under (cyber) attack. Supply Chain Management Review, November 2025. PDF available here.
Rodríguez-García, M., Kembro, J. H., Betts, K., & Ponce-Cueto, E. (2025). Managing technology-related disruptions and vulnerabilities in highly automated warehouse systems: an integrative review and research agenda. International Journal of Production Research, 1–33.
Miguel Rodríguez-García was interviewed on the CSCMP Supply Chain in the Fast Lane Podcast. Season 6, Episode 7.
Ponce, E. & Allegue, A. (2025). Omnichannel survey results, infographic (Omnichannel fulfillment—The promise and hope of AI and technology) and article (How AI-enabled personalization is reshaping omnichannel supply chains). CSCMP’s Supply Chain Xchange.
Rodríguez-García, M., Betts, K., & Ponce, E. (2025). Identifying The Key Vulnerabilities In The Warehouses Of The Future. Downloads: Full Report and Executive Summary.
Omnichannel and its transformation through AI. An interview with Dr. Eva Ponce by Mecalux, January 2025.

2024

Ponce, E. (2024). AI is moving omnichannel closer to the customer. Supply Chain Management Review, December 2024.
Ponce, E. & Allegue, A. (2024). AI in omnichannel retailing: A revolution in the making. Supply Chain Xchange, April 23.
Rodríguez-García, M., González-Romero, I., Ortiz-Bas, Á. & Prado-Prado, J. C. (2024). E-fulfillment cost management in omnichannel retailing: An exploratory study. Computers in Industry, 159, 104094.
García, M. R. & Agmoni, E. (2024). Six Steps on the Journey to Environmentally Compliant Warehouses. Supply Chain Brain, May 6.
García, M. R. & Agmoni, E. (2024). The Warehouse of the Future: Toward Highly Automated, Interconnected, Sustainable Warehouses. MIT Center for Transportation & Logistics.
García, M. R. & Agmoni, E. (2024). The Warehouse of the Future. MIT Supply Chain Frontiers, Episode 28, March 25.
Ponce, E., et al. (2024). How AI will revolutionize supply chains. Fast Company, March 8.
Ponce, E. & Allegue, A. (2024). The evolution of omnichannel fulfillment: What’s driving change? DC Velocity, February 9.

2023

Ponce, E. (2023). Six defining challenges of omnichannel fulfillment. Supply Chain Quarterly, July 17.
Rodriguez, M., Saenz, M.J., Ponce, E. (2023). The Warehouse of the Future for CPGs. POMS conference, May 21-25.
Ponce, E. (2023). What’s shaping omnichannel fulfillment strategies? DC Velocity, March 9.

2022

Betts, K., Gutierrez-Franco, E., & Ponce-Cueto, E. (2022). Key metrics to measure the performance and impact of reusable packaging in circular supply chains. Frontiers in Sustainability, 3, 910215.
Ponce, E. (2022). Measuring reusable packaging performance in omni-channel networks. Supply Chain Management Review, May/June.
Ponce, E. (2022). Why Micro Fulfillment Centers Are Here to Stay. CEVA Logistics, March.

2021

Ponce, E. (2021). The changing landscape of omnichannel fulfillment. DC Velocity, December 3.
Ponce, E. Transforming Retail Distribution – The New Retail Webinar Series.
Ponce, E. Keynote Talk: eCommerce and the Omnichannel Revolution. NINGBO Center, Influence Marketing and Digital Supply Chain. 20,000 views.

2020

Ponce, E., Caplice, C. (2020). Covid-Driven Shift to Online Education Fuels Supply Chain MicroMasters Growth. SupplyChain 24/7, November.
Guerrero-Lorente, J., Gabor, A. F., & Ponce-Cueto, E. (2020). Omnichannel logistics network design with integrated customer preference for deliveries and returns. Computers & Industrial Engineering, 144, 106433.
Ponce, E., Caballero, S. (2020). Fresh approaches to omni-channel in the grocery business. Supply Chain Management Review, July/August.
Ponce, E. (2020). Omnichannel Education: The Learning Revolution. SupplyChain 24/7, January.

2019

Borrella, I., Caballero-Caballero, S., Ponce-Cueto, E. (2019). Predict and Intervene: Addressing the Dropout Problem in a MOOC-based Program. Learning @Scale 2019, Chicago, June.
Ponce-Cueto, E., Gabor, A. Impact of customer choice on omnichannel network design. Presented at POMS (Production and Operations Management Society) 30th Annual Conference, Washington D.C., May 2-6, 2019.

2009-2018

Ponce, E. (2018). Panel: Supply Chain Innovation: Retail Innovating from Raw Materials to Store Shelves. What’s Next in Supply Chain Retail by Retail Business Services. December 6.
Bukhari, MA, Carrasco-Gallego, R., Ponce-Cueto, E. (2018). Developing a national programme for textiles and clothing recovery. Waste Management Research, 36 (4), pp. 321-331.
Uruburu, A., Ponce-Cueto, E., Cobo-Benita, J.R. and Ordieres-Meré, J. (2014). The new challenges of end-of-life tyres management systems: A Spanish case study. J. Waste Management, Vol. 33, Nº. 3, 679-688.
Carrasco-Gallego, R., Ponce-Cueto, E., Dekker, R. (2012). Closed-loop supply chains of reusable articles: a typology grounded on case studies. International Journal of Production Research, Vol. 50, Nº. 19, 5582-5596.
Ponce-Cueto, E., González-Manteca, J.A. and Carrasco-Gallego, R. (2011). Reverse logistics for used portable batteries in Spain: An analytical proposal for collecting batteries. Information Technologies in Environmental Engineering. New trends and challenges. Editors: Golinska, P.; Fertsch, M. and Marx-Gomez, J. Springer-Verlag, Berlin, pp. 593-604.
Ponce-Cueto, E., González Manteca, J.A. y Carrasco-Gallego, R. (2011). Reverse logistics practices for recovering mobile phones in Spain. Supply Chain Forum: An International Journal, Vol. 12, Nº. 2, pp. 104-114. 2011. ISSN: 1625-8312.
González-Manteca, J.A. and Ponce-Cueto, E., (2011). Automatic generation of transshipment and loading plans through a linear programming model in railway terminal. Information Technologies in Environmental Engineering. New trends and challenges. Editors: Golinska, P.; Fertsch, M. and Marx-Gomez, J. Springer-Verlag, Berlin, pp. 525-536.
Carrasco-Gallego, R., Delgado-Hipolito, J. and Ponce-Cueto, E. (2011). Reverse logistics in the automotive industry: Organizational Models for Waste Generated in Repair Shops. Information Technologies in Environmental Engineering. New trends and challenges. Editors: Golinska, P.; Fertsch, M. and Marx-Gomez, J. Springer-Verlag, Berlin, pp. 569-578.
Ponce-Cueto, E., García-Sánchez, A. y Ortega-Mier, M. (2010). A conceptual model for integrating strategic supply management into the supply chain. International Journal of Manufacturing Technology and Management (IJMTM), Vol. 19, Nº 1/2, pp. 102-123, 2010.
Carrasco-Gallego, R., Ponce-Cueto, E. (2009). Redesigning a piece picking area replenishment process supported by a WMS. In: 39th International Conference on Computers & Industrial Engineering, Troyes (France), 6-8 July.
Carrasco-Gallego, R., Ponce-Cueto, E. (2009). Distribution Models for Logistics in HORECA channel. In: 39th International Conference on Computers & Industrial Engineering, Troyes (France), 6-8 July.
González, J.A., Ponce, E., Mataix, C y Carrasco, J. (2008). Automatic generation for transhipment plans through a linear programming model in a train-train terminal: Application to the Spanish French border. Transportation, Planning and Technology Review, Vol. 31, Nº.5, pp. 545-566, 2008.