About Us
The rapid growth of mobile technology and e-commerce has dramatically changed retail behaviors and the needs of the supply chains that support these behaviors. Our research identifies key challenges in responding to omnichannel market demands and develops strategies to face these challenges. The goal is to help companies identify new capabilities and technologies that will unlock new opportunities for growth and efficiency in omnichannel distribution networks. Our core areas of expertise include fulfillment strategies, trends in warehouse automation, omnichannel returns, and the role of AI in omnichannel and ecommerce.
Research Team

Dr. Eva Ponce
Founder & Director
Director of Online Education, MIT CTL
Omnichannel

Dr. Inma Borrella
Research Scientist
Academic Lead, MITx MM in SCM
Digital SC Transformations

Dr. Miguel Rodriguez Garcia
Research Scientist
Course Lead, MITx MM in SCM
Warehouse Technologies

Dr. Shailesh J. Divey
Postdoctoral Associate
Warehouse of the Future

Ms. Laura Allegue
Research Assistant
Course Lead, MITx MM in SCM
Omnichannel

Mr. Kellen Betts
Research Assistant
Course Lead, MITx MM in SCM
Sustainability
MIT Collaborators

Dr. Maria Jesus Saenz
Research Scientist
Exec. Director, SCM, MIT CTL
Digital SC Transformation

Dr. Thomas Koch
Postdoctoral Associate
MIT CTL
Data Security
International Research Collaborators

Dr. Jafar Namdar
Assistant Professor
Michigan State University, Eli Broad College of Business

Dr. Adriana Gabor
Associate Professor
Khalifa University

Dr. Edgar Gutierrez-Franco
Research Affiliate
MIT CTL

Dr. Sergio Caballero
Senior Manager, Data Science
Walmart
Recent Student Research Assistants
Geoffrey Allen
SCM Master’s Graduate ‘23
Kirill Lobanov
SCM Master’s Graduate ‘23
Osama Alhasan
SCM Master’s Graduate ‘23
Shoichi Ishida
SCM Master’s Graduate ‘23
Alejandro Bosch
SCM Master’s Graduate ‘22
Ankita Arora
SCM Master’s Graduate ‘22
Kenneth Critchlow
SCM Master’s Graduate ‘22
Miguel Garcia Gonzalez
SCM Master’s Graduate ‘22
Pedro Benitez
SCM Master’s Graduate ‘22
Taylor Peterson
SCM Master’s Graduate ‘22
Abhijeet Singh
SCM Master’s Graduate ‘21
Jacob Backstrom
SCM Master’s Graduate ‘21
Niranjini Kumar
SCM Master’s Graduate ‘21
Yixuab Fang
SCM Master’s Graduate ‘21

+1 (617) 715-4169
1 Amherst Street
MIT Building E40-369
Cambridge, MA 02139
United States