About Us
The rapid growth of mobile technology and e-commerce has dramatically changed retail behaviors and the needs of the supply chains that support these behaviors. Our research identifies key challenges in responding to omnichannel market demands and develops strategies to face these challenges. The goal is to help companies identify new capabilities and technologies that will unlock new opportunities for growth and efficiency in omnichannel distribution networks. Our core areas of expertise include fulfillment strategies, trends in warehouse automation, omnichannel returns, and the role of AI in omnichannel and ecommerce.
Research Team
Dr. Eva Ponce
Founder & Director
Exec. Director, MITx MM in SCM
Omnichannel
Dr. Inma Borrella
Research Scientist
Academic Lead, MITx MM in SCM
Digital SC Transformations
Dr. Miguel Rodriguez Garcia
Postdoctoral Associate
Course Lead, MITx MM in SCM
Warehouse Technologies
Ms. Laura Allegue
Research Assistant
Course Lead, MITx MM in SCM
Omnichannel
Mr. Kellen Betts
Research Assistant
Course Lead, MITx MM in SCM
Sustainability
MIT Collaborators
Dr. Maria Jesus Saenz
Research Scientist
Exec. Director, SCM, MIT CTL
Digital SC Transformation
Dr. Jafar Namdar
Postdoctoral Associate
MIT CTL
Human-AI Collaboration
Dr. Thomas Koch
Postdoctoral Associate
MIT CTL
Data Security
International Research Collaborators
Dr. Adriana Gabor
Associate Professor
Khalifa University
Dr. Edgar Gutierrez-Franco
Research Affiliate
MIT CTL
Dr. Sergio Caballero
Senior Manager, Data Science
Walmart
Recent Student Research Assistants
Geoffrey Allen
SCM Master’s Graduate ‘23
Kirill Lobanov
SCM Master’s Graduate ‘23
Osama Alhasan
SCM Master’s Graduate ‘23
Shoichi Ishida
SCM Master’s Graduate ‘23
Alejandro Bosch
SCM Master’s Graduate ‘22
Ankita Arora
SCM Master’s Graduate ‘22
Kenneth Critchlow
SCM Master’s Graduate ‘22
Miguel Garcia Gonzalez
SCM Master’s Graduate ‘22
Pedro Benitez
SCM Master’s Graduate ‘22
Taylor Peterson
SCM Master’s Graduate ‘22
Abhijeet Singh
SCM Master’s Graduate ‘21
Jacob Backstrom
SCM Master’s Graduate ‘21
Niranjini Kumar
SCM Master’s Graduate ‘21
Yixuab Fang
SCM Master’s Graduate ‘21
+1 (617) 715-4169
1 Amherst Street
MIT Building E40-369
Cambridge, MA 02139
United States